Practice Manager
Position Title: Practice Manager
Location: Takapūwāhia Medical Centre | Ora Toa Health Services, Porirua
Lead with purpose. Serve with heart. Help shape the future of whānau-centered primary care.
Ora Toa Health Services is looking for an experienced and values-driven Practice Manager to lead the day-to-day operations of Takapūwāhia Medical Centre.
This is more than a practice management role. It is an opportunity to lead a passionate team committed to improving the health and wellbeing of whānau, hapori, and the communities we serve.
Ora Toa is part of Te Rūnanga o Toa Rangatira, the mandated iwi authority for Ngāti Toa Rangatira. Our health services are grounded in kaupapa Māori, whānau-centred care, and a strong commitment to equity, access, and better outcomes for Māori and Pacific communities across the Wellington region.
We are looking for someone who is excited by the opportunity to contribute to a kaupapa that matters.
About the role
As Practice Manager, you will be responsible for the effective leadership, coordination, and operational performance of Takapūwāhia Medical Centre.
You will work closely with clinical, nursing, administration, and senior leadership teams to ensure the practice runs efficiently, safely, and in a way that supports high-quality patient care.
You will help strengthen systems, improve patient access, support staff capability, manage practice performance, and contribute to new ways of working that better meet the needs of our community.
This role will suit someone who enjoys leading people, solving operational challenges, building strong relationships, and creating an environment where staff feel supported to do their best mahi.
About you
You will bring strong experience in primary care or health service management, along with the ability to lead a busy team with clarity, confidence, and care.
You will be someone who is calm under pressure, practical in your approach, and motivated by making a difference for the people and communities we serve.
Ideally, you will bring:
Experience in general practice, primary care, or health service operations
Strong people leadership and team development skills
Experience managing practice workflows, budgets, patient systems, and compliance requirements
Confidence using Medtech Evolution or similar patient management systems
Sound understanding of patient enrolment, claims, debt management, and practice performance
Strong problem-solving, planning, and communication skills
Resilience, adaptability, and the ability to lead through change
A commitment to kaupapa Māori, equity, and whānau-centered care
About the mahi
The practice manager is responsible for the effective operation of the medical centre, leading a practice team who are highly committed to delivering quality care for the communities we serve. With your team you will build on existing strategies, develop and implement improved efficiencies and introduce new ideas to support the aspirations of Ngāti Toa to serve our people, and communities across the Wellington region.
About Us
At Ora Toa, our mahi is not just about delivering health services. It is about supporting whānau to live well, strengthening communities, and giving practical effect to the aspirations of Ngāti Toa Rangatira.
We are future-focused, community-connected, and committed to doing things differently where that will improve outcomes for our people.
You will be joining a team that cares deeply about its community and is ambitious about improving access, experience, quality, and wellbeing for the whānau we serve.
Why join us?
This is a meaningful leadership opportunity in a kaupapa-driven organisation where your work will have real impact.
You will have the chance to:
Lead a committed and passionate practice team
Contribute to improved health and wellbeing outcomes for our community
Support innovation and service improvement in primary care
Work within an iwi-led organisation grounded in purpose, identity, and service
Be part of a wider health team focused on equity, access, and whānau ora
If this kaupapa speaks to you, we would love to hear from you - all enquiries to mahi@ngatitoa.iwi.nz
Apply now by submitting your CV and cover letter and join us in shaping the future of primary care at Takapūwāhia Medical Centre.
Applications close at 5pm on Friday 17 July 2026.